Third-party ETA processing not affiliated with UK Gov
Help

Find more info about how to answer each question below:

Select your nationality from the dropdown list. This information is used to determine the visa requirements and applicable fees.

Select the type of visa you're applying for. The various types include different durations and entry types. Make sure to choose the one that matches your travel plans.

Please select the date you will be arriving at your destination. This date will help us determine the validity period of your visa.

Enter your first name and middle name exactly as they appear in your passport, using letters A-Z.

Enter your last name exactly as it appears in your passport, using letters A-Z. If you don't have a last name, enter "N/A."

Select your date of birth from the dropdown menus. Make sure this matches the date of birth listed in your passport.

Enter your email address. We'll use this to send you updates about your application. You won't be enrolled in any promotional messages unless you click the checkbox below.

Select the nationality as it appears on your passport. This must match the nationality on the passport you're using for this application.

Check this box if you want to skip entering your passport information at this moment. You'll need to provide this information later to complete your application.

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Help Center

Find what you need. No chatbot, no phone trees — just documentation and email-based technical assistance.

Application Submission

How to fill out and submit your UK ETA application through our processing system.

Track Your Application

Check the current status of your submitted ETA using your account dashboard.

Modify an Application

Request changes to a submitted application. See what can and cannot be modified.

Cancel an Application

Cancel a pending application, check eligibility, and understand refund rules.

Fees & Payment

Understand the fee breakdown: government fee vs. service fee. No hidden markups.

Processing Times

Standardized timelines. No 'express' option — here is the real processing schedule.

FAQs

Common questions answered with no marketing language. Organized by topic.

Contact Us

Submit a support request via email. 24/7 submission, response within 24 hours.

Common Issues & Troubleshooting

I haven't received my confirmation email

Check your spam/junk folder. If still missing after 1 hour, contact us with your application reference number.

My application status hasn't changed in 3+ days

UK Government processing can take up to 3 working days (excludes weekends and bank holidays). If it's been longer, contact us.

I entered incorrect passport details

If your application hasn't been forwarded to the government yet, submit a modification request. Otherwise, you may need to cancel and reapply.

I was charged but didn't receive a reference number

Check your email (including spam). If nothing received within 1 hour, contact us with your payment confirmation.

I need to cancel but my status says PROCESSING

Cancellation may still be possible but the government fee will be non-refundable. See the cancellation page for details.

How Our Support Works

We provide email-based technical assistance only. No phone line, no live chat. This is part of how we keep processing fees low.

Detail Specification
Channel Email only
Availability Requests accepted 24/7
Response Time Within 24 hours (typically)
Cost Included — no extra fee
Support requests can be submitted 24/7 via email. Typical response time is within 24 hours. Contact us here.