Third-party ETA processing not affiliated with UK Gov
Help

Find more info about how to answer each question below:

Select your nationality from the dropdown list. This information is used to determine the visa requirements and applicable fees.

Select the type of visa you're applying for. The various types include different durations and entry types. Make sure to choose the one that matches your travel plans.

Please select the date you will be arriving at your destination. This date will help us determine the validity period of your visa.

Enter your first name and middle name exactly as they appear in your passport, using letters A-Z.

Enter your last name exactly as it appears in your passport, using letters A-Z. If you don't have a last name, enter "N/A."

Select your date of birth from the dropdown menus. Make sure this matches the date of birth listed in your passport.

Enter your email address. We'll use this to send you updates about your application. You won't be enrolled in any promotional messages unless you click the checkbox below.

Select the nationality as it appears on your passport. This must match the nationality on the passport you're using for this application.

Check this box if you want to skip entering your passport information at this moment. You'll need to provide this information later to complete your application.

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Cancel Application

Need to cancel? Here is the process, eligibility, and what happens to your fees.

How to Cancel

  1. 01Log in to your account and go to "My Applications."
  2. 02Select the application you want to cancel and click "Request Cancellation."
  3. 03Confirm the cancellation. You will receive an email confirming the request has been received.
Login to Cancel

Cancellation Eligibility

Application Status Can Cancel? Refund
SUBMITTED Yes Service fee refundable. Gov fee may be refundable.
PROCESSING Yes (limited) Service fee refundable. Gov fee non-refundable.
APPROVED No No refund — ETA already issued.
DENIED N/A See refund policy

What Happens After Cancellation

  • • Your application status will change to CANCELLED.
  • • If eligible, refunds are processed within 5–10 working days to the original payment method.
  • • You will receive a confirmation email with the cancellation details and refund amount (if applicable).
  • • Cancelled applications cannot be reinstated. You will need to submit a new application if you still need an ETA.

Common Cancellation Reasons

  • • Travel plans changed or trip cancelled
  • • Submitted a duplicate application by mistake
  • • Entered incorrect information that cannot be modified
  • • No longer require UK entry

Before You Cancel

If you need to change details on your application rather than cancel it entirely, consider submitting a modification request instead. Modifications are free and may save you from resubmitting. Review the refund policy for full details on fee eligibility.