Fee Structure
Where the money goes. Two fees, both disclosed. No hidden markups.
| Fee Component | Description | Who Sets It |
|---|---|---|
| UK Government ETA Fee | Mandatory fee set by the UK Home Office. Paid to the government. | UK Government |
| Service Fee | Our processing fee for handling your application submission and providing technical assistance. | Fast ETA Assist |
| Hidden Fees | $0 — None. Zero. No "priority support" add-on, no "document review" upsell. | N/A |
What Is Included in the Service Fee
One flat fee covers everything. No tiers, no packages, no upgrades.
- • Form validation and error checking before submission
- • Application submission to the UK ETA system
- • Status tracking and email notifications
- • Troubleshooting for submission issues
- • Modification requests (no additional charge)
- • Cancellation requests (no additional charge)
- • Email-based technical assistance (24/7 submission, response within 24 hours)
What's Covered by the Service Fee
A single flat fee covers all of the following at no additional cost.
| Item | Included |
|---|---|
| Application form completion and submission | Included |
| Error checking on passport details and required fields | Included |
| Email status notifications | Included |
| Modification requests | Included — no extra charge |
| Cancellation requests | Included — no extra charge |
| Email customer support (24/7 submission) | Included |
Note: All UK ETA applications are processed by the UK Home Office on a single standard timeline. We do not offer "express" or "priority" processing because no third party can accelerate the government's processing.
How Our Operations Are Structured
Remote Team
Fully remote operations — no physical office locations.
Single Service Tier
One flat service fee. No upsells, no add-on packages.
Automated Systems
Standardized technology handles routine submission tasks.
Email-Only Support
Support requests submitted by email. Typical response within 24 hours.
Payment Information
- • We accept Visa, Mastercard
- • The full total (government fee + service fee) is charged at checkout
- • A clear breakdown is shown before you confirm payment
- • All transactions are processed through secure, encrypted payment infrastructure
- • Receipts are sent to your registered email address