Track Application Status
Check where your application is in the pipeline. No guesswork — just status codes.
How to Check Your Status
- 01Log in to your account using the email address you registered with during your application.
- 02Navigate to "My Applications" in your account dashboard.
- 03Your current status will be displayed next to your application reference number.
Status Definitions
Each application moves through these stages. No ambiguity.
| Status Code | Meaning | Action Required |
|---|---|---|
| SUBMITTED | Application received and queued for review | None — wait for processing |
| PROCESSING | Forwarded to UK authorities for decision | None — government timeline applies |
| APPROVED | ETA granted and linked to your passport | Check email for confirmation |
| DENIED | Declined by UK authorities | Review denial notice in email |
| CANCELLED | Cancelled at your request | Review refund eligibility |
| ON HOLD | Additional information required | Check email for instructions |
Email Notifications
You will receive automatic email updates at each stage of processing. No need to check manually unless you want to.
- • Confirmation email when your application is submitted
- • Status change notification when forwarded for processing
- • Final outcome email with your ETA or denial notice
Not Receiving Emails?
- • Check your spam/junk folder
- • Verify the email address in your account matches the one you registered with
- • Allow up to 3 working days for government processing before contacting us
- • If still missing, submit a support request via our Contact page